Known as the "back garden" of the United States, Peru, one-third of the country's areas are located in the plateau, plateau engine demand. In view of the characteristics of the Peruvian market, the Weichai Peru Center quickly adjusted service policies, actively laid out service networks, and deepened channel construction. In 2013, it completed 135% of the annual indicators. Weichai has made new breakthroughs in market development in Peru.
In 2013, Weichai built 3 new service stations in Peru, and Peru has 5 Weichai service stations in total. The Peruvian Center has successfully laid out its service outlets throughout Peru. In addition, the Weichai Peru Center also provided maintenance training and troubleshooting for Euro II and Euro III use as well as maintenance and repair of natural gas engines for dealers and end customers, further enhancing the service capabilities of the agents.
According to Hu Xudong, deputy director of Peru Service and Maintenance Center of the International Service Department, the Peruvian Center continued to increase its publicity through numerous visits to large customers, and took measures to carry out brand promotion activities, further enhancing Weichai’s brand awareness in the region and increasing the The market share of firewood products. Through service enhancement and brand cultivation in recent years, Weichai's reputation has spread in Peru, and has affected the surrounding Uruguay, Ecuador and other countries. Many customers have named Weichai's engines.
In 2014, the Weichai Peru Center will continue to change its working methods, deepen the construction of its accessories network and continue to expand its services. The Peruvian Center plans to build a central repository to guide customers to purchase authentic accessories; at the same time, develop quality social service stations, increase support for social service stations, increase the number of trainings, match special tools, and timely settlement service fees; and The training of service providers is highly focused on the evaluation and authorization of service technicians to implement service responses to individuals, improve response speed, and shorten service cycles.
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